Privacy Policy

01Introduction

f777f ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all individuals who interact with the f777f online casino and sports betting service accessible at https://f777f.cam ("Service"). This Privacy Policy ("Policy") sets out in clear terms how we collect, use, store, share and safeguard personal data in connection with the operation of the Service.

This Policy applies to all registered users ("Users", "you", "your") of the f777f platform, including visitors who interact with the website without completing registration, and any individuals whose personal data is processed in connection with account management, KYC verification, payment processing or customer support interactions.

This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, which together govern the full scope of your relationship with f777f.

02Definitions

For the purposes of this Policy, the following terms carry the meanings set out below:

03Data Controller

f777f operates the Platform and acts as the Data Controller in respect of all personal data collected through the Service. f777f is responsible for determining the purposes for which your personal data is processed and ensuring that processing is conducted in accordance with applicable data protection standards.

Where third-party service providers process personal data on our behalf — for example, payment processors, identity verification providers and analytics platforms — f777f enters into appropriate data processing agreements to ensure that such providers handle your information to the same or equivalent standard as described in this Policy.

04Data We Collect

f777f collects personal data through a variety of interactions with the Service. The categories of data collected, and the context in which they are gathered, are set out in the table below:

When you access the f777f platform, certain technical data is collected automatically by our servers and analytics systems, including your IP address, device identifiers and approximate geographic location. This data is used for security monitoring, fraud prevention, platform performance optimisation and compliance with access restriction requirements. You cannot opt out of this automatic collection while using the Service.

05Purposes of Data Processing

f777f processes personal data only for clearly defined and legitimate purposes. The primary purposes for which we process your data include:

• Account registration, authentication and ongoing account management, including password recovery and security notifications.
• Identity and age verification (KYC) to confirm that Users meet the minimum eligibility requirements — 18 years of age, or the higher minimum required by the operator or license jurisdiction.
• Processing deposits, withdrawals and internal fund transfers in PKR, including interactions with payment service providers.
• Anti-money laundering (AML) monitoring, fraud detection and prevention, and compliance with financial crime obligations.
• Responsible gambling monitoring, including detecting unusual betting patterns, applying User-requested limits and managing self-exclusion requests.
• Providing personalised customer support via live chat and email, including resolving account, bonus and payment queries.
• Sending transactional communications — account confirmations, deposit receipts, withdrawal notifications, security alerts — which cannot be opted out of while the account is active.
• Sending promotional and marketing communications to Users who have provided consent, subject to opt-out rights.
• Analysing platform usage patterns to improve the Service, identify technical issues and optimise the user experience.
• Complying with applicable legal, regulatory and licensing obligations, including responding to lawful requests from authorities.

06Lawful Basis for Processing

f777f relies on the following lawful bases for processing personal data, consistent with applicable data protection principles:

• Contractual necessity: Processing required to deliver the Service under our Terms & Conditions, including account management, transaction processing and support provision.
• Legal obligation: Processing required to comply with AML regulations, KYC obligations, licensing conditions and lawful requests from competent authorities.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gambling monitoring and product analytics, where these interests are not overridden by your privacy rights.
• Consent: Processing for direct marketing communications, where you have provided a clear and affirmative opt-in. Consent can be withdrawn at any time without affecting prior processing.

07Data Sharing and Disclosure

f777f does not sell personal data to any third party. We may share personal data with the following categories of recipients only to the extent necessary for the purposes described in Section 5:

• Payment service providers: To process deposits and withdrawals via the methods available in the cashier, which may include references to Easypaisa, JazzCash, Raast and major Pakistani bank transfers (HBL, UBL, Meezan Bank, Bank Alfalah). These providers receive only the data required to process the specific transaction.
• KYC and identity verification providers: Third-party services that process your identity documents and liveness check data on our behalf to satisfy regulatory KYC obligations.
• Fraud detection and AML compliance services: Specialist providers that analyse transaction and behavioural data to detect financial crime and protect the integrity of the Platform.
• Game software providers: May receive anonymised or pseudonymised session data for the purpose of game integrity verification and technical support.
• Analytics and platform performance providers: Receive aggregated or pseudonymised technical data to support platform optimisation. No directly identifiable personal data is shared for analytics purposes without appropriate safeguards.
• Regulatory and law enforcement authorities: f777f will disclose personal data to competent authorities where required to do so by applicable law, court order or regulatory obligation, without prior notice to the User where legally required.

08Data Retention

f777f retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory or compliance obligations. The general retention principles applied are:

• Account and registration data is retained for the duration of your active account relationship and for a minimum period thereafter as required by regulatory obligations, typically five years from account closure.
• KYC identity documents are retained for the minimum period required under AML and licensing obligations applicable to the Platform's license jurisdiction, regardless of account status.
• Financial transaction records — including deposit, withdrawal and wager histories — are retained for a minimum of five years from the date of the transaction in compliance with standard financial crime prevention requirements.
• Customer support communications are retained for a period sufficient to resolve any outstanding disputes and to defend against potential legal claims, generally three to five years.
• Marketing preference records are retained until consent is withdrawn and for a reasonable period thereafter to evidence compliance with opt-out requests.
• Technical and log data (IP addresses, session data) may be retained for shorter periods of 90 days to 12 months depending on the specific data type and its function.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised using industry-standard procedures. Where anonymisation is not possible, data is subject to secure destruction.

09Security Measures

f777f applies a range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, loss or destruction. These measures include but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the f777f Platform. The platform operates exclusively over HTTPS.
• Encryption of sensitive data at rest, including stored identity documents, financial records and authentication credentials.
• Strict access control policies limiting internal access to personal data to authorised personnel only, on a need-to-know basis.
• Multi-factor authentication requirements for administrative access to data systems.
• Regular security audits, vulnerability assessments and penetration testing of Platform infrastructure.
• Incident response procedures to detect, contain and report data security breaches in accordance with applicable obligations.

KYC documents must be submitted exclusively through the Platform's designated secure HTTPS verification portal. Never transmit identity documents through WhatsApp, unencrypted email, social media or other unsecured channels.

10Cookies and Tracking Technologies

f777f uses cookies and similar tracking technologies to support the operation, security and improvement of the Platform. The categories of cookies deployed are as follows:

Essential cookies are strictly necessary for the Platform to function correctly. They enable session management, secure login authentication, load balancing and security monitoring. These cookies cannot be disabled while you use the Service.

With your consent, analytics cookies may be used to collect anonymised or pseudonymised data about how Users navigate and interact with the Platform. This information helps us identify pages that perform poorly, understand user journeys and make evidence-based improvements to the Service.

Preference cookies store User-selected settings such as language preferences, display choices and notification configurations. Disabling these cookies may affect the personalisation of your experience on the Platform.

You can manage or delete cookies through your browser settings at any time. Most browsers provide options to block all cookies, block third-party cookies or delete cookies on browser close. Please note that disabling essential cookies will prevent you from using core platform features, including login and fund management.

11International Data Transfers

f777f and certain of its third-party service providers may operate in, or process data through, jurisdictions outside Pakistan. Where personal data is transferred internationally, f777f ensures that appropriate safeguards are in place to protect the data to a standard consistent with the principles described in this Policy.

Such safeguards may include contractual data processing agreements incorporating standard clauses, transfers to jurisdictions recognised as providing adequate data protection, or other legally approved transfer mechanisms as applicable under the governing regulatory framework.

By using the f777f platform, you acknowledge that your personal data may be transferred to, stored in and processed in countries outside your country of residence, which may have different data protection laws to those in Pakistan.

12Your Data Rights

Subject to applicable law and certain limitations, you have the following rights in relation to your personal data held by f777f. To exercise any of these rights, please contact our support team using the details in Section 16.

We will respond to data rights requests within a reasonable timeframe, typically within 30 calendar days. Some rights may be limited where compliance would conflict with AML obligations, regulatory retention requirements or the prevention of financial crime.

13Minors and Age Verification

The f777f platform is strictly for adults aged 18 or older, or the higher minimum age required by the operator or license jurisdiction. f777f does not knowingly collect personal data from individuals below the applicable minimum age. Age verification is applied during the KYC process using government-issued identity documents.

If f777f becomes aware that personal data has been collected from a person who does not meet the minimum age requirement, that data will be deleted promptly and the associated account closed. If you believe that a minor has created an account, please contact our support team immediately.

14Privacy Complaints and Dispute Resolution

If you have a concern about how f777f has handled your personal data, we encourage you to contact our support team in the first instance. We take all privacy complaints seriously and will investigate and respond to your concern within a reasonable timeframe.

If you are dissatisfied with our response, you may have the right to escalate your complaint to the relevant data protection supervisory authority in the jurisdiction governing f777f's licensing and operations. Details of the applicable supervisory authority are available from our support team upon request.

15Policy Amendments

f777f reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements or Platform functionality. Material changes to this Policy will be communicated to registered Users via the Platform's notification system and/or by email to the registered account address, with reasonable advance notice where practicable.

Continued use of the f777f platform following the effective date of any amendment constitutes your acknowledgement and acceptance of the revised Policy. If you do not accept the revised Policy, you must discontinue use of the Service and may close your account in accordance with the Terms & Conditions.

The version of this Policy currently in force is identified by the Effective Date displayed at the top of this page. Previous versions are available upon request from the support team.

16Contact Us

For any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data by f777f, please contact our Data Protection team using the following details. We do not accept data rights requests via social media or informal channels — please use the official support contacts below.